Frequently Asked Questions
Everything you need to know about our heritage collections and shopping experience.
What types of products do you sell?
Our shop features unique items reflecting the history and culture of St. Albert, including local art, heritage-inspired home decor, historical books, and handcrafted jewelry.
How long does shipping take within Canada?
Standard shipping typically takes 3 to 7 business days within Canada. You will receive a tracking number via email as soon as your order is dispatched.
Can I pick up my order in person?
Yes, we offer free local pickup at the Musee Heritage Museum or the Art Gallery of St. Albert. Simply select 'Local Pickup' at checkout.
What is your return policy?
We accept returns on most unused items in their original packaging within 30 days of purchase. Please note that certain limited-edition artworks or clearance items may be final sale.
Are the products sold online authentic and locally sourced?
Absolutely. We pride ourselves on supporting local artisans and ensuring all heritage reproductions meet high-quality standards for historical accuracy and craftsmanship.
Do you offer international shipping?
Currently, we ship primarily within North America. For international inquiries, please contact our customer service team to receive a custom shipping quote.